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design specific training workshops

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High Impact Presentations

Presenting a Paper

Presenting to Groups

Presentation Skills I & II

Presentations and Voice Training

Top Telephone Skills

High Impact Presentations
This intensive two-part workshop allows you to see your own presentation strengths and how to capitalise on them via video coaching.The course introduces frameworks and models, allowing each person to experiment with different approaches and discover how to best adapt their own style to their audience.

Presenting a Paper

Dissemination of information is essential for good communication in all organisations. The presentation of papers can be the most efficient and effective, if done in a clear and interesting manner. This course looks at all aspects of the process, from writing the script and fit specifications, right through to hints and guidelines for the actual delivery. Participants will be asked to bring with them an outline for a paper, or the paper itself. Opportunities will be available to practise reading extracts from the paper and feedback will be given on aspects of delivery.

Presenting to Groups
If you have to present your ideas at meetings on a regular basis, this highly practical workshop is for you. The one-day programme looks at all the ingredients of presenting effectively, including audience interaction, overcoming nerves, handling the Q & A session and influencing through improved verbal skills and congruent body language.

Presentation Skills I & II
Possibly Communicate’s most popular course, this two-part workshop arms you with the knowledge of how to plan, prepare and structure your presentation with particular emphasis on opening with impact and concluding strongly. On Day Two you learn to significantly improve your performance delivery through a series of individual coaching sessions, geared to maximise your confidence, credibility and personal style.

Presentations and Voice Training
This workshop has been designed for people who are required to present their ideas to groups – typically team briefings, co-ordinating meetings, review groups etc. – or to larger gatherings. Particular emphasis is given to the importance of voice control and voice care. Participants are encouraged to bring with them outline notes to rehearse their presentations and receive coached feedback.

Top Telephone Skills

The person in any organisation who is at the sharp end – receiving calls and handling information – creates and helps maintain the impression of that organisation for its clients. Using our specialist telephone training equipment, we provide individual coaching on voice, tone, manner and procedural awareness and offer helpful hints on active listening, taking notes and dealing with awkward situations – keeping cool under fire. Ideal for all customer care and service/help-desk personnel.